1. Before the Interview
- Do your homework. Find out as much as you can about the company/organization before the interview.
- Do an internet search to find what services or products the company provides.
- Try to find the company’s culture and long-term goals.
- Talk with current employees to learn more about the company.
- Know where you are going. Make sure you know where an interview will be held.
- Ask before the interview about a specific name or desk to which you will report.
- Arrive 5-10 minutes early. Do not arrive too early, but not late either.
- Be prepared for the interview. Bring extra copies of your resume, a pen, and questions for the interview. Do not bring your phone or at the very least make sure the phone is on silent.
- Dress for success. As a general rule dress one or two steps above the position you are applying for.
2. The Start of the Interview (Beginning)
- Inform the secretary/receptionist that you have an interview, whom it is with and the time of the interview
- When meeting the interviewer, look them in their eyes, shake hands if the interviewer begins to do so, introduce yourself, smile and be confident.
- Keep the communication positive. Watch your posture.
- Let the interviewer lead the interview.
- Don’t chew gum, curse, fidget, etc.
3. The Interview (Middle)
- Stay positive and keep good posture and body language.
- Know your resume well and be prepared to answer questions.
- Be thorough with your answers. Be prepared to give examples. If you do not understand the question, ask the interviewer for further explanation. It is okay to take a moment to organize your thoughts before answering difficult questions.
- You do not need to answer illegal questions such as questions relating to your age, religion, race, ethnicity or marital status.
- Don’t focus on your weaknesses or your negative attributes, criticize former employers, discuss personal issues, or salary/benefits.
4. The Interview (End)
- Ask job-related questions you prepared for the interview.
- If offered the job immediately, be prepared to discuss salary, benefits, work hours. You do not need to give them an immediate answer.
- If you are told that you will be contacted, ask about (as specifically as possible) how long it will be. Write that down or make a note of it somewhere.
- Thank the interviewer for their time. If more than one interviewer, thank them as a group and look at each person directly.
5. The Follow-up
- Send the interviewer(s) a thank you written note (e-mail, text, card) soon after the interview.
- Follow up with the company 3-5 days after they said they would have a decision ready, or if they did not indicate a specific time period, 1 month after the interview to see if they have made a hiring decision. Remember to keep it brief and professional, and prepare to answer additional questions only if the interviewer asks first.